What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Unfortunately it is not possible to decrypt the form data on your google sheets, so you cannot read it there. The only way to view your submissions is by going to the submissions page and uploading your encryption key to decrypt the data.
If you want to integrate the form with google sheets, you will have to remove the encryption on your form. To do so, just go to your form Preferences, select Advanced and set the Encrypt Form Data to No.
For more information on encrypted forms, you may check out our FAQ here: Encrypted Forms and How to Use Them. Regards.