Why is my payments encrytped?

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    Asked on August 01, 2016 at 07:05 PM
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    Answered on August 01, 2016 at 11:48 PM

    Hello karenmarie,

    I am not sure if I have understood your issue correctly. I did check your last edited form and it seems the submission data is not encrypted. Please check the screenshot below:


    You seems to have several incomplete payments. You may like to take a look at the following guides for more information on incomplete payments:  



    Do get back to us with your question a little more in detail and we will surely help you. You may also like to share a screenshot of the issue. The following guide should help you how to upload image in forum post:  http://www.jotform.com/answers/277033 

    We will wait for your response.

    Thank you!