What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Please reactivate my account so I create a new form! Thank you!

    Asked by ltippette on August 01, 2016 at 09:05 PM

    Trying to create a new form, but it is in "restore mode". Please reactivate so I can create and use a new form.

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    JotForm Support

    Answered by Rose on August 02, 2016 at 02:40 AM


    Your account was on dormant status due to the fact that you haven't log in for a long time. I activated your account.

    I suggest you to test your form again in order to avoid any unexpected situation.

    If there is any further issue that i can  assist you, please let me know.