How to add a scale rating and email form.

I need to establish a feed back form with 5 star rating on the web site and also a form where we can email to clients to provide feed back to us regarding the service 

If you need a scale rating, you can add it to your form from the Survey Fields tab:

If you want to email the form to a user, here is how: https://www.jotform.com/help/303-How-to-send-a-form-via-email 

Let us know if you need more help.