What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How come I cannot see the actual pdf form that was filled out and submitted?

    Asked by mikelnewman on August 01, 2016 at 11:23 PM

    I just did a test.  I downloaded the fillable PDF and filled it out and clicked submit.  It shows I have 7 submissions but I cannot view the pdf file that was filled out.  Also, I would like to get email notification with a copy of the submitted pdf if possible. 

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    JotForm Support

    Answered by EltonCris on August 02, 2016 at 03:36 AM

    Here's how to download your form submissions into PDF format. https://www.jotform.com/help/73-How-to-Download-Form-Submissions-as-Excel-CSV-PDF

    If you want the submissions PDF to come as an attachment on email notification, you can enable it in your email notification settings under the advanced tab.

    And here's how to find out what email is used for submissions https://www.jotform.com/help/41-Finding-out-E-mail-Address-used-for-submission-notifications.

    If you have further questions, let us know.

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    Answered by mikelnewman on August 02, 2016 at 07:45 AM
    Thanks for the response and I've used this feature for other forms on
    jotform but I cannot get this screen to pull up for a fillable PDF form.
    Rephrasing my original question:
    How can I make it so that I receive email
    notifications from a PDF fillable form, not a regular form?
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    Answered by victor on August 02, 2016 at 10:06 AM

    Since you have changed your question and it is different from your original, I have created a new thread that will be answered shortly by our support team.


    This is so we do not get confused and give you the best answer.