Hidden text fields are not displayed in the email notification

  • kobi
    Asked on August 1, 2016 at 11:26 PM

    Question 2

    My form link https://form.jotformeu.com/kobi/hibe-basvuru-formu

    My have Text Text field. But This is fielt hidden. This field is open user option. But This field not came me with email. Why. And Not go of user this field.

  • Kiran Support Team Lead
    Replied on August 1, 2016 at 11:46 PM

    I understand that there are text fields on your JotForm that are hidden on JotForm with conditions and you want to display them on your notification.

    Unfortunately, the text fields are not included in the email notifications. The text fields are required to be added manually in the email notifications. Since you have these fields are hidden using conditions, you may setup different notifications/auto-responders with different texts placed in the email body and send them using conditions.

    Please refer to the guide below that can help you with sending emails using conditions.

    https://www.jotform.com/help/167-How-to-Send-Email-Based-on-Selection

    Hope this information helps! If you are referring to something different, please let us know. We will be happy to assist.