What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Can we direct the collected data to another data manager?

    Asked by khairiibrahim on August 02, 2016 at 04:30 AM

    The scenario:

    Form is created by A, however ONLY B could have the access to retrieve/extract the data collected from the form - filled by users. 

     

    Can this be done?

     

    HOpe to hear from you soon.

     

    Thanks & regards,

    Khairi Ibrahim

    another direct can to another
  • Profile Image

    Answered by Irshad on August 02, 2016 at 07:25 AM

    You can share the form submissions with another person, by giving them the edit link which will show them the form as the person filling it out did, but will all data filled it, or you can share all of the submissions through the reports or by making the submissions public (requires password to access).

    I presume that you are looking for the second option, in that case you can set it up by following the steps here: How to Share Form's Submissions Page

    I would also like to mention that you can also share the forms with the sub-user accounts and give them a specific access that they would need per form or folder or even globally.

    You can see more about that here: How to Share Forms with a Sub-Account User

    If you face any issue, or need further assistance, feel free to revert back.

  • Profile Image

    Answered by khairiibrahim on August 02, 2016 at 07:45 AM
    hi Jotform,
    noted and thanks for speedy response.
    will surely let you know if i need further clarification.
    thanks & regards,
    khairi ibrahim
    ...
  • Profile Image

    Answered by khairiibrahim on August 03, 2016 at 11:45 PM
    Hi Irshad,
    Need another favour from you...
    Could you please assist me how to resize the height of the form?
    I only can find the width adjustment button in the 'preference - form
    style' tabs.

    Also, i would like to clarify, would it be counted as individual
    submissions limit for cloned forms?

    Hope to hear from you soon.
    Thanks & regards,
    Khairi Ibrahim
    ...
  • Profile Image

    Answered by khairiibrahim on August 03, 2016 at 11:45 PM
    + Erwan, Rees & Jenson
    Hi Irshad,
    Need another favour from you...
    Could you please assist me how to resize the height of the form?
    I only can find the width adjustment button in the 'preference - form
    style' tabs.
    Also, i would like to clarify, would it be counted as individual
    submissions limit for cloned forms?
    Hope to hear from you soon.
    Thanks & regards,
    Khairi Ibrahim
    ...
  • Profile Image
    JotForm Support

    Answered by EltonCris on August 04, 2016 at 04:24 AM

    @khairiibrahim 

    We will answer your other questions on the following threads.

    https://www.jotform.com/answers/898152

    https://www.jotform.com/answers/898153

  • Profile Image

    Answered by khairiibrahim on August 05, 2016 at 12:45 AM
    Hi Irshad,
    Thanks much for your kind assisntance.
    It does helps alot where resizing is concern.
    However, the field doesnt adjusted proportionately according to the height
    & width we have set, ie: 300 (H) x 250 (W) pixels.
    Would appreciate if you could assist me on this?

    Screen shot below for your kind reference.
    Hope to hear from you soon Irshad,
    [image: Inline image 1]
    Thanks & regards,
    Khairi Ibrahim
    ...
  • Profile Image
    JotForm Support

    Answered by ashwin_d on August 05, 2016 at 02:37 AM

    Hello Khairi,

    It seems your question is related to thread: https://www.jotform.com/answers/898152 

    You should use the above thread for all your related questions. We are unable to see the screenshot you have shared. I would suggest you to please share the screenshot again and we ill take a look. You may like to take a look at the following guide which should help you how to upload image in forum post:  http://www.jotform.com/answers/277033 

    We will wait for your response.

    Thank you!

  • Profile Image

    Answered by khairiibrahim on August 05, 2016 at 03:45 AM
    Hi Irshad,
    Thanks for your swift response.
    Resending the sample of the form we've created for your kind reference.
    Basically, to adjust the gaps between fields.
    Hope to hear from you soon.
    Thanks & regards,
    Khairi Ibrahim
    ...
  • Profile Image
    JotForm Support

    Answered by Chriistian on August 05, 2016 at 04:11 AM

    Hi Khairi,

    In order to better assist you and to avoid any confusion, I have moved your question regarding the height and width of the fields into a new thread. Please follow this link to view that thread: https://www.jotform.com/answers/899177. If you have further questions regarding specifically the height and width, please post it there so we can keep track of the changes or suggestions made. Thank you.

  • Profile Image

    Answered by khairiibrahim on August 15, 2016 at 11:45 PM
    Hi Chriistian,
    I saw a notification stating that 'You're out of form views' . What is Form
    Views?
    Kindly advise.
    Thanks & regards,
    Khairi Ibrahim

    ...
  • Profile Image
    JotForm Support

    Answered by EltonCris on August 16, 2016 at 01:03 AM

    Hello Khairi,

    We will answer that question here https://www.jotform.com/answers/907159.