What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Created form it shows up light grey on form list

    Asked by everycontractor on August 02, 2016 at 08:32 AM

    I created a form and it doesn't show up on page.  When I looked on my form list in jotform, the form shows up light grey.  I recreated the same form and got the same results.

    Page URL:
    http://www.popalockstl.com/locksmith/

    Screenshot
    form list shows created form JotForm same form same
  • Profile Image

    Answered by victor on August 02, 2016 at 10:43 AM

    Can you please indicate if you are still having problems. I just opened your site and was able to view the form properly.

    If you are still having issues, please let us know. We will be glad to take another look.