Autosuspended account: This form is disabled error

  • Profile Image
    Mysale
    Asked on August 02, 2016 at 09:19 AM
  • Profile Image
    Boris
    Answered on August 02, 2016 at 11:18 AM

    I see that your form got suspended by our automated Phishing Detector tool, and it seems that your field named "Exit Check List" is the one that our Phishing Detector detected and why it suspended your form:

    Your form has references to logins, Credit Cards, PayPal, bank access, etc. This is usually something that is asked on phishing forms, and collection of data such as credit cards is forbidden by our terms:

    https://www.jotform.com/terms/

    As your form was not actually collecting any credit card or banking information, we have manually reactivated your account. Please check, and let us know should you need further assistance.

    Cheers