What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    form does not upgrade free for silver

    Asked by jcr_designer on August 02, 2016 at 10:44 AM


    I'm trying to upgrade my starter account to bronze. I put the information on the form and when I click upgrade nothing happens. I am using international Visa card.

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    JotForm Support

    Answered by BDAVID on August 02, 2016 at 12:07 PM

    Clear your browsers cache, login into your account again, and upgrade as shown on this guide: https://www.jotform.com/help/331-How-to-Upgrade-My-Account 

    Let us know if you need more help.