What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form Not AVAILABLE?

    Asked by everzen on August 02, 2016 at 11:04 AM
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    JotForm Support

    Answered by BJoanna on August 02, 2016 at 12:37 PM

    I saw that you have customized URL of your form, so I am not sure which from form your account, is the form you provided. I have checked forms on your account and you have two forms with same name. 



    Second form is Disabled. Inside of this guide you can find how to enable your form: 


    It is also possible to customized URL is not correct. You can also try to recreate custom URL of your form. 


    Hope this will help. let us know if you need further assistance.