What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How to test an email notification.

    Asked by atelieresthetique813 on August 02, 2016 at 11:21 AM

    We've had terrible problems with JotForm and our notification emails not getting to us. 

    We have configured the email send to send through our SMTP server.


    I put in the host, port, and a valid email address and password.


    How do I know it is working. There was not test option. Only a create and edit option.



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    JotForm Support

    Answered by BDAVID on August 02, 2016 at 12:41 PM

    You need to do a real submission to test the notification. Preview your form, fill it out, and click the submit button. 

    Let us know if you need more help, we will be glad to assist you.