What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Why is my account disabled?

    Asked by jason Grant  on August 02, 2016 at 11:21 AM

    My username Mysale

    Our account has been shut down 

    Please reinstate 



  • Profile Image

    Answered by KadeJM on August 02, 2016 at 12:41 PM

    I checked your account and it's showing as Active on our end.

    Can you try logging in again now and see if you can get into your account?

    If not then I would suggest trying it after resetting your password otherwise let us know.