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    Why am I getting multiple submissions?

    Asked by commonwealthwomenscare on August 02, 2016 at 11:27 AM

    I've changed the preferences to check for cookies and IP in order to prevent multiple submissions, but we're still seeing multiple submissions on almost every submit. Any ideas what could be causing this? We're seeing on both the forms on this web page below.

    Page URL:

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    JotForm Support

    Answered by BDAVID on August 02, 2016 at 12:56 PM

    I checked the mail logs for one of the recipients, and there was no duplicate submissions:

    Could you specify what submission was duplicated after you enabled the unique submission feature? https://www.jotform.com/help/64-How-to-Set-Unique-Submissions-on-a-Form