What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Automatic refresh of form after fill in

    Asked by vhall31490 on August 02, 2016 at 02:55 PM
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    JotForm Support

    Answered by Kiran on August 02, 2016 at 05:18 PM

    I'm not sure if I understand your query correctly. Do you mean to say that the Thank you page is not displaying after submitting the form https://form.jotform.com/61946407343155. I see that there is a payment field on your form and I was unable to test it.

    However, I have cloned your JotForm to my account and tested and it displayed Thank you page without any issue. Could you provide us with the web page where the form is embedded so that we can take a look and provide you with necessary assistance? Also, it would be helpful if you can enable Test mode for Stripe Payment so that we can try submitting the form.

    We will wait for your response. Thank you!