What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    This form is in restore mode

    Asked by tombraaten on August 02, 2016 at 02:14 PM

    My form is coming up with this message. I am thinking that my account is dormant? How do i get my account refreshed?

    in mode form is in restore message My Account how how do i
  • Profile Image
    JotForm Support

    Answered by beril on August 03, 2016 at 04:32 AM

    First of all, we are sorry for the inconvenience this may caused you. Your account was in dormant status. If you do not sign in to your account in a long time, so it has been flagged as dormant. To solve that issue, I've reactivated your account back.=) If you have any question or issues, please do not hesitate contacting us. We will be glad to assist you.