What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Error when submitting forms

    Asked by Fil1951 on August 02, 2016 at 02:36 PM

    All of a sudden all of our forms are receiving the following error when submitted. 

     

    Oops!
    Error on query: 
    Error returned:Table 'jotform_new.answers' doesn't exist
    Page URL:
    https://form.jotform.com/61954248329969

    Screenshot
    table div Error on query all
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    JotForm Support

    Answered by david on August 02, 2016 at 05:02 PM

    This was a temporary issue that should now be fixed.  If you still have any trouble submitting forms, let us know and we will be happy to have another look.