What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Submissions not displaying

    Asked by SchoolUniformDirect on August 03, 2016 at 05:31 AM

    I need very urgently (in two hours) the submissions for my form and for some reason they are not displaying.

    In the page with all the forms it clearly says that there are 13 submissions but when I try to view them the message in the second screenshot comes up.

    I tried to return the form to a previous version in case something went wrong but it's still not working.


    The same is happening with all my other forms. When I checked them yesterday everything was working just fine.

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    JotForm Support

    Answered by EltonCris on August 03, 2016 at 06:38 AM

    Our sincere apologies.

    We have been informed by our technical team that this is now fixed.

    Everything should be working fine by now. Kindly check.

    Thank you!