Submissions not displaying

  • SchoolUniformDirect
    Asked on August 3, 2016 at 5:31 AM

    I need very urgently (in two hours) the submissions for my form and for some reason they are not displaying.

    In the page with all the forms it clearly says that there are 13 submissions but when I try to view them the message in the second screenshot comes up.

    I tried to return the form to a previous version in case something went wrong but it's still not working.

     

    The same is happening with all my other forms. When I checked them yesterday everything was working just fine.

    Submissions not displaying Image 1 Screenshot 20

    Jotform Thread 896985 Screenshot
  • Elton Support Team Lead
    Replied on August 3, 2016 at 6:38 AM

    Our sincere apologies.

    We have been informed by our technical team that this is now fixed.

    Everything should be working fine by now. Kindly check.

    Thank you!