URGENT Forms not submitting.

  • CANMark
    Asked on August 3, 2016 at 5:36 AM
    Customers using our forms as getting the below error, which is very annoying as they are trying to register for our service after a marketing push, could you please advise when the problem will be resolved. - Thanks Mark
     
    Temporarily Unavailable
    We are currently experiencing abnormally high traffic volume and working to restore all services as quickly as possible. Thank you for your patience.
    Jotform Thread 896993 Screenshot
  • Elton Support Team Lead
    Replied on August 3, 2016 at 6:22 AM

    Our sincere apologies.

    We have been informed by our technical team that this is now fixed. Everything should be working fine by now. Kindly check.

    Thank you!

  • CANMark
    Replied on August 3, 2016 at 6:45 AM
    Thanks, all working fine now, apologies if my tone was slightly abrupt on the forum, just under a lot of pressure today.
    Thanks
    Kind regards
    Mark Gardner - Network Director
    Council Advertising Network
    Tel: 07731 507696 Email: mark.gardner@counciladvertising.net
    Web: Council Advertising network / Citizen Reach
    Twitter: @counciladnet Facebook: CouncilAdvertisingNetwork
    [CAN Brand small]
    CAN Digital Solutions Ltd
    Grand Union Studios, Studio 1.06, 332 Ladbroke Grove, London, W10 5AD
    How can Digital Advertising help you? Click here to register on the CAN Gateway and request your Proposal and Business Case.
    ...
  • beril JotForm UI Developer
    Replied on August 3, 2016 at 9:06 AM

    Thank you for confirming. Don't worry about duplicate threads. Thanks to you, we have got so valuable users who are reporting the issue so quickly. We are sorry for the inconvenience again. If you have any question or issues, please do not hesitate contacting us. We will be glad to assist you.