What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    What is error message 401?

    Asked by Kimberly Clark-McIntosh on April 04, 2012 at 09:37 AM

    Several recipients have contacted me that they receive error code 401 when submitting their choice.




    Page URL:

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    JotForm Support

    Answered by mliz on April 04, 2012 at 10:45 AM

    Can you provide the form url or the page where the form is embeded when the error happens so that we can replicate this issue on our end.

    We'll await for your response, Thanks!