JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Unable to receive password reset emailAsked by MC Lessard on August 03, 2016 at 08:36 AM
I tried to reset my password by providing my email. Apparently, instructions were sent to my email but I'm not seeing anything in either my inbox or bulk/junk mail.
Please help me ASAP!
Your email was in our bounce list.
I now removed it from our bounce list so you should be able to receive the password reset email once you try again.
Please see How to Prevent Email Bouncing Related Issues for more details.