Email notifications are failing

i have emails failing from jotform to the email address tickets@intertechci.com

my form is https://form.jotform.com/jplatts/itci_serviceticket

The email you provided (tic**ts@inte****hci.com) is in the bounce list. I have checked this form and I saw 3 email recipients for the notification. The email recipient (pgh-Ser***eadmin@inte****hci.com) is in the bounce list as well.

I have removed them from the bounce list. You should be able to receive the new notifications now. I checked your notification settings and I can see that it is configured properly.

Please try whitelisting our mail servers and also please check these guides:
How-to-Prevent-Email-Bouncing-Related-Issues
How-to-Remove-Your-Email-Address-from-Bounce-List

Hope that helps. Thank you.

Glad I can help. If you need anything else, let us know. Thank you.