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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Email Wizard: 'Test Email' sending emails only to the account's email address

    Asked by eiacange on August 03, 2016 at 10:28 AM

    Hi, when I submit an example form to test the emails listed as recipients, the only email that receives the submission is the email i created the account with. The generic email I created to accept the forms so that they wouldn't come to my personal email isn't receiving the submissions. The email I want to receive is, eventsst@gmu.edu. Thank you!

    This is a re-post of a comment on How to Properly Add, Change, and Test a New Email Recipient Address

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    JotForm Support

    Answered by Chriistian on August 03, 2016 at 11:42 AM


    When you click Test Email in the email wizard, it will only send email to the address of the owner of the form.


    To send emails to the ones listed as recipients, you need to make an actual submission to the form.