What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    The form I created isn't saving my information correctly.

    Asked by Tabbyzphoto on August 03, 2016 at 11:14 AM

    I have created a form using a template. It is exactly what I need. However when I go to save, the wording in the text field is still using the wording from the template (Erin McCoy) and not my own contract (Tabby Z). What am I doing wrong?

    Page URL:
    https://www.jotform.com//?formID=62153972303149

    information correctly the form text field style size template
  • Profile Image

    Answered by victor on August 03, 2016 at 12:22 PM

    I am not fully understanding, can you please indicate what field or fields are not getting updated. I have reviewed the form and see that you have added the image logo and html text. Can you please indicate what wording is not correct?

  • Profile Image

    Answered by Tabbyzphoto on August 03, 2016 at 12:45 PM

    Never mind! I figured it out. Like 5 seconds after I sent this! Ha!
    ...