I am not receiving the emails notifications.

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    lifecareems
    Asked on August 03, 2016 at 03:24 PM

    I have submitted two tests and have not received either test submission.

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    BDAVID
    Answered on August 03, 2016 at 04:26 PM

    Please check your spam folder. And make sure to white-list our domain names if the issue continues:

    JOTFORM MAILSERVER DOMAINS LIST:

    us-sub1.jotservers.com

    us-sub2.jotservers.com

    aws-sub1.jotservers.com

    aws-sub2.jotservers.com

    us-app2.jotservers.com

    srv89.formresponse.com

    srv48.formresponse.com

    jotservers.com

    jotmails.com

    jotform.com

    amazonses.com

    email.amazonses.com

    *.smtp-out.amazonses.com

    jotform.co

    secure.jotform.co

    s3.amazonaws.com  

    static-interlogyllc.netdna-ssl.com