What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Just upgrade my Jotform to Premium

    Asked by alltransportations on April 04, 2012 at 12:45 PM

    I just upgraded my Jotform to Premium and still don't have access to new features and still see the warning message.

    Here's the subscription details:

    Date of sign up:  Apr 4, 2012
    Subscription Name:  JotForm premium biyearly for alltransportations
    Subscription Number:  S-92707190L9321984M

    Please, let me know asap.

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    JotForm Support

    Answered by Goldo on April 04, 2012 at 12:50 PM

    You already are running on a 'Premium Account' when checked. You may need to clear your browsers cache and cookies, log out and log back in to see the changes.

    Your submission limits have been increased. See Image below.