Form is displaying a not found message!

  • Charles007
    Asked on August 3, 2016 at 5:56 PM

    I have inserted my forms into an email link and once the link is clicked the error message shows a message saying that the form has been deleted and is not found. However I am the owner and have not deleted anything. This is causing a few monetary losses to my business.

    Jotform Thread 897813 Screenshot
    Page URL: https://form.jotformeu.com/62157018820350
  • Kiran Support Team Lead
    Replied on August 3, 2016 at 7:05 PM

    I have checked your JotForm and see that the form is displaying correctly now.

    Form is displaying a not found message! Image 1 Screenshot 30

    As I check the account history log, I see that the form is deleted and seems that you have recovered the deleted form.

    Form is displaying a not found message! Image 2 Screenshot 41

    Please do not hesitate to get back to us if you need any further assistance. We will be happy to help. 

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