Não consigo receber o formulário em meu email

  • oscavo
    Asked on August 3, 2016 at 6:00 PM

    Quando a inscrição é realizada não está sendo enviado email para minha caixa de e-mail.

  • Kiran Support Team Lead
    Replied on August 3, 2016 at 7:16 PM

    I see that your email address is in our bounce list and so you are not receiving emails to this email address. However, I have removed it from the bounce list and you should be now able to receive emails without any issue.

    Also, please check the following guide that can help you with troubleshooting email delivery issues.

    http://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-email-bouncing-related-issues 

    Please get back to us if you need any further assistance. We will be happy to assist.