Change the email that is notified when a respondent submits the form

  • Marissa Quaranta
    Asked on August 3, 2016 at 6:32 PM
    I'd also like to change the email that is notified when a customer fills out a form, or takes other action (on a particular form) but don't know how to do that.
  • Mike_G JotForm Support
    Replied on August 3, 2016 at 8:46 PM

    To my understanding, you would like to change the sender email address that would show in the email of the respondents after they submit your form, is that correct?

    Here's are some of the guides that will help you have your email address as the sender of your notification/autoresponder.

    How-to-Add-a-Custom-Sender-Address-to-an-Email-Alert

    How-to-Setup-SMTP-for-a-Form

    If you want your email notification/autoresponder be sent to a specific email address base on the selection your respondents made on your form before they submit it, I suggest you check this guide, How-to-Send-Email-Based-on-Selection

    If, in any case, I have misunderstood your concern, please feel free to let us know and get back to us with more details so we can further help you. 

    Thank you.

  • HLGSylvester
    Replied on August 4, 2016 at 8:45 AM
    Thanks, I was able to resolve this and my other question. Thanks for the help.
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