What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I have an error message " Form Not Found."

    Asked by gerardot08 on August 03, 2016 at 09:29 PM

    After i finished a form i can't see a preview, just shows a message.

     

    Form Not Found

    This form is in restore mode, please try again later.

     

    I don't know why, please help me.

    message preview after shows
  • Profile Image
    JotForm Support

    Answered by Chriistian on August 04, 2016 at 01:49 AM

    Your account hasn't been used in a long time so it was flagged as Dormant. Because of this Dormant status, your forms were in restore mode. However, I would like to inform you that I have now reactivated your account. You should be able to use your form now. Cheers.