What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Delete my account.

    Asked by whitecliffs on August 04, 2016 at 12:41 AM
    delete account
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    JotForm Support

    Answered by Chriistian on August 04, 2016 at 02:01 AM

    Hello @whitecliffs. I noticed that you are currently subscribed to Premium yearly. Before we proceed with the deletion of your account, please confirm that you would like to cancel your Premium Yearly subscription and downgrade to Free.

    Once we have confirmation, we shall cancel your subscription, downgrade your account to Free, then finally delete the account. I will wait for your response. 

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    Answered by whitecliffs on August 04, 2016 at 10:03 PM

    That's odd! I didn't create this additional thread. Did you?

    Yes, we would like to cancel the subscription, downgrade and delete the entire account. 

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    JotForm Support

    Answered by BDAVID on August 04, 2016 at 10:18 PM

    Your subscription has been cancelled, and partially refunded. Your account was downgraded to free status, and it has know been deleted. Thank you for choosing JotForm.