What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    What happens if we have the $10 plan for 1000 submissions and we receive more than 1000? Is there a per-submission fee or do the submissions not come

    Asked by Nino Pero on April 04, 2012 at 02:56 PM

    What happens if we have the $10 plan for 1000 submissions and we receive more than 1000? Is there a per-submission fee or do the submissions not come through?

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    Answered by pinoytech on April 04, 2012 at 02:58 PM

    Hi,

    1. When you reach the maximum number of submissions (i.e 1,000 for Premium), your form will be temporarily disabled. So, the users will not be able to submit any data at all until it resets the counter on the following month.

    2. You will not be charge for the extra submissions when you reach the limit.

    Please let us know if you need further assistance.

    Thank you for using JotForm!