What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Feedback form loads window at bottom of form

    Asked by interknecht on November 14, 2010 at 09:25 PM

    When I click the feedback form button the window loads at the bottom of the form, not at the top.

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    JotForm Founder

    Answered by aytekin on November 16, 2010 at 03:38 AM

    Can you post the URL of the page? I'm not sure what you mean.

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    Answered by interknecht on November 17, 2010 at 08:48 PM



    Click on "Casino Promotions Feedback"

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    JotForm Founder

    Answered by aytekin on November 18, 2010 at 12:00 PM

    Deleting the CAPTCHA question has solved the problem. For some reason the cursor was going to the captcha question.

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    Answered by debimeehan on May 13, 2011 at 08:44 AM

    Is there a solve for this issue? Having the form jump to captcha is rather counter-intuititive. 

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    JotForm Support

    Answered by NeilVicente on May 13, 2011 at 01:46 PM


    Changing your reCaptcha field back to the old captcha version fixes that issue. That is if you're ok with the old captcha. Anyway, I have submitted a ticket for this issue so that this can be taken a look at by the development team. We will have you updated of the status of that ticket via this thread so please stay tuned. We cannot give a definite time for completion though, so its better to just keep track of this thread.

    Thank you for your patience. If you have further questions or concerns, do not hesitate to contact us again.


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    JotForm Founder

    Answered by aytekin on May 13, 2011 at 03:18 PM

    debimeehan: Please post the URL of the form that has this problem?