Form embedded on a Google Site is not being mobile responsive

  • RobertKRice
    Asked on August 4, 2016 at 5:55 AM

    My form is embedded on the Google site below

    It works fine on my laptop under Windows, but on my LG G4 under Android I can only see 2 or 3 of the 5 tabs even when rotated. I don't seem to be able to scroll to the right (could be Google), nor do the tabs wrap (could be Jotform). Any suggestions ?

  • Boris
    Replied on August 4, 2016 at 10:30 AM

    I'm afraid that this is a limitation coming from Google Sites. The only way to embed a form is to use a special embedding "gadget" from Google Sites, and our form can be embedded to a Google Site only within such a gadget.

    The problem is that the gadget needs to be set up in advance how wide and how tall it will be. I see that on your site in particular, it was set to have 800 pixels as its width, and 800 pixels as its height:

    Form embedded on a Google Site is not being mobile responsive Image 1 Screenshot 20

    If you take a look at your form's direct link, it should already be correctly mobile responsive:

    https://form.jotformeu.com/form/61792312053349

    However, as soon as it is embedded inside of a Google Sites gadget that has a hard-coded width, the form is constrained to that width and since the website (gadget) itself is not being mobile responsive - our form cannot resize itself either.

    For mobile users, you may want to put the direct link of your form as a link above the actual form itself, and instruct mobile users to please open that link and fill out the form there. I hope this helps.