Recover an account for our client

  • Profile Image
    Vincent Aubert
    Asked on April 04, 2012 at 03:59 PM

    Hi,

    We are the webmaster for Best Western Gatineau-Ottawa Hotel.

    They use JotForm on their site :

    http://www.bestwesterngatineau.ca/bookingrequests.php - form ID : 83014410445

    http://www.bestwesterngatineau.ca/demandesoumission.php - form ID : 83012635455

    We have lost the account, email and password associated with these forms. Is there any process to recover access to these form? Can we know which email the account is associated to so we can reset the password?

    Thank for your help.

    Vincent Aubert
    IT manager

    Global Internet inc.
    4640, boul. Wilfrid-Hamel, bur. 211
    Québec (Québec) CANADA  G1P 2J9 

    Phone : (418) 266-1532
    Fax : (418) 266-1535
    vincent.aubert@globalinternet.ca
    www.globalinternet.ca

  • Profile Image
    pinoytech
    Answered on April 04, 2012 at 07:14 PM

    Hi,

    Form ID: 83014410445 and 83012635455 is belongs to domains@****** and the user name that being use to this form is tcpglobal. Unfortunately, I can't further give you more details about your request for privacy reason.

    Thank you!