Olá meus emails não estão chegando.?

  • Profile Image
    Drawcolor
    Asked on August 04, 2016 at 08:17 AM

    Tenho uma formulario com vocês e estava funcionando perfeitamente, mas de uns dias para cá não consigo visualizar no meu email...

    Preencho tudo no formulario, clico em envio o dados vão para caixa de vocês, mas no consigo ver a resposta no meu email..

    podemos resolver isso ?

     

    Obrigado

  • Profile Image
    liyam
    Answered on August 04, 2016 at 11:09 AM

    Hello,

    I checked your email address atendimento@bureaualliance.com.br and found it in the bounce list. It was added in the said list due to your mail server rejecting the emails from JotForm with the following message:

         X-Postfix; mail for bureaualliance.com.br loops back to myself

     

    I have now removed your email address from the bounce list so it should start sending emails to you once again. But in order for this to be resolved, please make sure that you are not using any email sender with an address bureaualliance.com.br to your email.

    If you have questions, please let us know.

    Thanks.