Blank screen when users click and view my form

  • Anneban
    Asked on August 4, 2016 at 9:28 AM

    The link to my form is not working. It worked previously but now when people click on it, it comes up blank. The link has been sent to SO many people and I need it to work. This is recruitment for my Dissertation study. The link is here: https://form.jotform.com/61817527705157 and again, it worked previously but now it isn't. Help please!!!

    Annie

  • Welvin Support Team Lead
    Replied on August 4, 2016 at 12:06 PM

    The form is working, it's not empty. Here's a screenshot:

    Blank screen when users click and view my form Image 1 Screenshot 20

    I think that was just a temporary issue. I have re-saved your form and cleared your forms cache. Please advise your users to check again and let us know if the issue persists.