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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Dropbox option not selectable

    Asked by Mavent on April 04, 2012 at 05:20 PM

    Hiya;

    Absolutely in love with the new Dropbox ability.  However, one of my forms won't allow me to select the "send submissions to dropbox" option.  It worked fine on every other form I used it on.  Is there a limit to how many times you can use it?  Or is there just some weird bug?

    Steps to recreate: go to http://www.jotform.com/submissions/12515832291

    Open the settings

    Note that you can't select "send submissions to dropbox".

    UPDATE: fixed my own problem by logging in with Safari instead of Firefox.

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    JotForm Support

    Answered by Goldo on April 04, 2012 at 05:55 PM

    Weird as I've tried to visit the said form using Firefox12 and was able to click on it though it already says 'Connected to Dropbox'.

    Please let us know if ever you once again encounter the issue. Thanks!