What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I dont know about others..but I still have the same problem for new form as well..Unable to have a preview too..

    Asked by SVKatti on August 04, 2016 at 11:51 AM
    I dont know about others..but I still have the same problem for new form as well..Unable to have a preview too..
  • Profile Image
    JotForm Support

    Answered by david on August 04, 2016 at 11:54 AM

    I have checked your forms and they appear to be working as normal.  We were having some server issues earlier this morning that may have caused the error to show, however, this has since been fixed.  If your forms still produce this error, let us know and we will be happy to have another look.