What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My jotform form builder has been stuck with the save icon spinning around all week and will not let me save my form?

    Asked by sethelsen on August 04, 2016 at 01:14 PM
    Page URL:
    https://www.jotform.com//?formID=53435779637167#themes

    Form Builder JotForm icon builder
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    JotForm Support

    Answered by liyam on August 04, 2016 at 02:35 PM

    Hello sethelsen,

    If the save icon is not stopping from spinning, then it probably means it hung up or got stuck in the process. Your only solution in this case is that you will need to refresh your browser.

    Is this problem persistently happening on a certain part when editing? If so, can you share with us more information on this?

    Looking forward to your response.