How to reactivate my form after reaching the quota of 100 submissions/month?

  • cornaline
    Asked on August 4, 2016 at 2:03 PM

    Hello, 

    My form has been disabled for the first time (I have received a warning on the 30th July), but should now be reset as we are beg August.

    The form may be sent, but I don't received the email notifications.

    Could you help me?

    Thanks!

    Page URL: http://fermemascauvy.free.fr/contact/formulaire.htm
  • Welvin Support Team Lead
    Replied on August 4, 2016 at 3:00 PM

    Your limit is already reset upon checking. But reactivation of the account/forms is automatically done by our system and that is scheduled every first day of each month, at exactly 00 EST.

    As for the email issue, I have moved that into a new thread and will address it there shortly. Here's the link: https://www.jotform.com/answers/898767.