How to reactivate my form after reaching the quota of 100 submissions/month?

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    cornaline
    Asked on August 04, 2016 at 02:03 PM

    Hello, 

    My form has been disabled for the first time (I have received a warning on the 30th July), but should now be reset as we are beg August.

    The form may be sent, but I don't received the email notifications.

    Could you help me?

    Thanks!

  • Profile Image
    Welvin
    Answered on August 04, 2016 at 03:00 PM

    Your limit is already reset upon checking. But reactivation of the account/forms is automatically done by our system and that is scheduled every first day of each month, at exactly 00 EST.

    As for the email issue, I have moved that into a new thread and will address it there shortly. Here's the link: https://www.jotform.com/answers/898767