- kshermerAsked on August 04, 2016 at 02:10 PM
- IrshadAnswered on August 04, 2016 at 03:24 PM
I just checked the email log of system, and our system successfully sends email to your email address "firstname.lastname@example.org"
I would suggest you to white-list our Jotmails ip addresses and domains. Or ask your email service provider to do it.
Also please check the below URL, which explains, how to setup email alerts to prevent email bouncing related issues: