What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    A few of my forms are greyed out and not working on our website.

    Asked by ecti on August 04, 2016 at 03:01 PM

    My Forms and greyed out a
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    JotForm Support

    Answered by BJoanna on August 04, 2016 at 04:08 PM

    Considering that you did not provide us ID or your forms or URL of your website I have checked forms on your account and I found 5 forms that are disabled. 

    http://www.jotformpro.com/form/60134236209952 

    http://www.jotformpro.com/form/53625352916963 

    http://www.jotformpro.com/form/60546167033957 

    http://www.jotformpro.com/form/31115680189959 

    http://www.jotformpro.com/form/33465258014957 

    Are those the forms you are having issues with? Inside of this guide you can find how to enable your forms: https://www.jotform.com/help/180-How-to-enable-disable-a-form 

    If you have issues with some other forms, please provide us ID of those form and URL of your website.

    Hope this will help. let us know if you need further assistance.