How to allow the customer to return and change the order status?

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    Asked on August 04, 2016 at 04:23 PM

    So do you have an idea of how I can put orders in "pending" status and allow the customer to return to that order to complete it?

    Pending for me is they send me a part to scan, I have to send that scan back to them, they use it in the design then send me the final part for production.  

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    Answered on August 04, 2016 at 04:26 PM

    The users can be allowed to edit the submission later by using the Edit link. The edit link can be sent to the users in the auto-responder so that they can come back to the submission and edit it. Please refer to the guide below that can help you with this.

    Hope this information helps! Let us know if you are referring something different. We will be happy to assist.