What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    When the customer completes the form how do they input their information in order for us to reach them?

    Asked by shaunabrennan on August 04, 2016 at 06:06 PM
    reach user contact user
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    JotForm Support

    Answered by Mike on August 04, 2016 at 07:14 PM

    We do not have any specific requirements regarding this topic. For example, you might consider adding E-mail and Phone fields to your form to collect user details.

    If you need any further assistance, please let us know.