What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    It says one of my forms is currently unavailable-

    Asked by LibertyJunction on August 04, 2016 at 09:08 PM

    Hi There- I am not sure what has happened, but one of my forms is showing as grey instead of black font colour in the form dashboard. Can you help me get it back online? I need it running asap! Thank you!

    Melanie :) 

    Page URL:

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    JotForm Support

    Answered by Kevin_G on August 04, 2016 at 09:27 PM

    I checked the form embedded on the link you shared us and I can see it works fine:

    The only form currently disabled on your account is this one: https://form.jotform.com/42817884708973 

    A form showing grayed means that the form is disabled, this guide will help you to enable/disable a form: How-to-enable-disable-a-form

    Hope this helps.