What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Where do I upgrade my account to Premium?

    Asked by sannawilkinson on April 04, 2012 at 08:11 PM

    I can't for my life figure out where I pay for upgrading my account to Premium? How long does the change take?

    I may not need it until May 1 when most payments will start to arrive.

    I have only found the reference in FAQs where the reply mentions choosing a payment type. I thought that only referred to the payments from the submissions, in this case PayPal.
    Not my payment for the Premium account.

    It would be nice if you had a "my Account" page where one could go in and change the settings and give a VISA card nr.

    Please advice!

    Thanks,

    /Sanna

    PS

    What's a tag anyway?

    Page URL:
    http://www.chapters-swea.org/orangecounty/sweavame/anmalan.htm

  • Profile Image

    Answered by moonzkie on April 04, 2012 at 10:21 PM

    You mmay upgrade your account on this page:

    http://www.jotform.com/pricing/

    We have two payment methods for account upgrade: PayPal and via Credit Card (Plimus)

    The upgrade will be reflected upon payment. If not, you may try to clear your browsers cache to see the changes. The upgrade will be monthly, so if you don't want your service to continue the next month you will have an option to end it, on your Account Settings

    For you to be able to change your credit card info you may do that on paypal or if you paid via credit card you need to do that on our 3rd party payment processor which is Plimus.