Where do I upgrade my account to Premium?

  • Profile Image
    sannawilkinson
    Asked on April 04, 2012 at 08:11 PM

    I can't for my life figure out where I pay for upgrading my account to Premium? How long does the change take?

    I may not need it until May 1 when most payments will start to arrive.

    I have only found the reference in FAQs where the reply mentions choosing a payment type. I thought that only referred to the payments from the submissions, in this case PayPal.
    Not my payment for the Premium account.

    It would be nice if you had a "my Account" page where one could go in and change the settings and give a VISA card nr.

    Please advice!

    Thanks,

    /Sanna

    PS

    What's a tag anyway?

  • Profile Image
    moonzkie
    Answered on April 04, 2012 at 10:21 PM

    You mmay upgrade your account on this page:

    http://www.jotform.com/pricing/

    We have two payment methods for account upgrade: PayPal and via Credit Card (Plimus)

    The upgrade will be reflected upon payment. If not, you may try to clear your browsers cache to see the changes. The upgrade will be monthly, so if you don't want your service to continue the next month you will have an option to end it, on your Account Settings

    For you to be able to change your credit card info you may do that on paypal or if you paid via credit card you need to do that on our 3rd party payment processor which is Plimus.