I'm not receiving e-mails in my e-mail

  • oscavo
    Asked on August 4, 2016 at 9:40 PM

    When a person do my form the e-mail don't come to me in vaga@oscavo.com

  • Kevin Support Team Lead
    Replied on August 4, 2016 at 10:17 PM

    This is because your email address is currently in our bounce list, here is the reason: 

    Reason(s) : Complain about message from AmazonSES

    I have removed it and you should receive your emails now, I would also suggest you follow this guide in order to avoid bouncing: How-to-Prevent-Email-Bouncing-Related-Issues

    You may also contact your email provider and ask to white-list our IP addresses, so this will help you to avoid bouncing: Whitelisting-JotMails-IP-Addresses