Form not formatted correctly when exporting to PDF

  • nisciencepark
    Asked on August 5, 2016 at 3:58 AM

    Hi! I'm having a few problems with my PDF downloads. The formatting is all off. 
    Could someone please help? 
    Attached screenshot. 

    Thanks
    Andy

    Jotform Thread 899173 Screenshot
    Page URL: https://eu.jotform.com/submissions/43173528438964
  • beril JotForm UI Developer
    Replied on August 5, 2016 at 4:33 AM

    Thank you for providing the screenshot of your issue. We are sorry for the inconvenience this may caused you.This should be fixed now. We would appreciate it if you could also test it on your side and let us know the result.

  • nisciencepark
    Replied on August 5, 2016 at 4:42 AM

    Thanks that's better but still not quite correct. 

    Logo is far too big. 

    text: 'this commercial agreement is between the ...' also too big 

    text: 'Note: Unless stated otherwise' also too big. 

     

    This should all comfortably sit on 1 x A4 page. 

    Thanks
    Andy 

  • liyam
    Replied on August 5, 2016 at 8:02 AM

    Hello Andy,

    You can actually edit the PDF and adjust the settings of your own PDF version of your submission. Simply go to your Submissions page, click PDF > Customize PDF

    Form not formatted correctly when exporting to PDF Image 1 Screenshot 30

    After which, a new window for your PDF editor should appear. You should be able to adjust the size of your image, and even drag the position of your labels and submission value placeholders to your desired place. 

    Form not formatted correctly when exporting to PDF Image 2 Screenshot 41

    If you have questions, please let us know.

    Thanks.

  • nisciencepark
    Replied on August 8, 2016 at 10:59 AM

    Thanks for this!